THE WORK WE DO
HOW WE DO IT
WHO WE ARE
At its core, strategy is all about creating the right plan, preparing for it, and sticking with it. It's about what to do and what NOT to do. The right ways to trade off - the ability to smartly say "no" or "not yet" to the thousands of wonderful ideas we'd like to pursue so that we can really deliver on the ideas that are most critical. Why is this so hard? Because, despite all of the tools, models and processes out there, moving a strategy forward requires leaders to manage different opinions, approaches, and egos. Knowing how to navigate the current of good thinking (evident or unearthed) is paramount so that in the end, the best decisions are obvious.
The answers for where your company needs to go are rooted in your organization, your competition, and your customers. Your strategy should represent a living, breathing blueprint from which everyone can get on board and move in the same direction.
ORGANIZATIONAL STRUCTURE AND DESIGN.
pro-voke helps you connect to the right data, expose the thinking that is present, and engage in dialogue that drives crisp, compelling strategy by:
• defining strategic directions, critical needs, elements, and differentiators
• implementing/streamlining governance and decision-making practices
• weaving critical strategic principles to key behaviors that allow them to grow
It takes time and effort (that you probably don't have in abundance) to uncover the creative peak where new thinking and innovation are more accessible. Blue-sky thinking and actionable thinking do not need to be enemies of each other. Think of us as sherpas - partners who can create a path and leverage a keen sense of organizational terrain and climate.
With that new direction laid out and a renewed sense of your possibilities, you can best set a course for reframing, refining, and reinventing.
CLARITY OF PURPOSE.
BUILDING MUSCLE FOR INNOVATION.
pro-voke assists in navigating you toward “new” by:
• conducting rigorous, results-driven blue-sky thinking sessions
• designing and implementing meaningful innovation search conferences
• working with leadership teams to establish, validate, and galvanize company mission and vision.
A memo. Read, deleted, and forgotten. People crave and consume information at a faster pace than ever before from a wide range of media. No matter the channel you use, communications need to be clear and simple and connected to the emotional narrative that performance and constant change require.
Meetings need to go beyond the surface of talking points -- they need to sound more like the conversations that occur after the meetings, the private texts that get sent during the meetings, and the hallway conversations that feed the grapevine of the company.
LARGE-SCALE MEETING DESIGN.
STRATEGIC CHANGE MANAGEMENT.
pro-voke helps cut through messaging to get at what people need to hear and what people want to hear - providing ways to make sure your words resonate by:
• preparing leaders in maximizing their impact and connection through speaking skills that create meaningful, transparent messages
• preparing an organization for eventful and/or continual change through a wide range of strategic processes, interventions, and tools
• synthesizing and simplifying strategic messaging to surface key themes
• designing and producing a wide range of communication strategies, documents, and tools
It can be lonely at the top. Leaders need help. They need a sounding board and a boost. It's easy to forget that leaders have the same needs every successful person encounters during a career. They need help establishing and sustaining a mindset and a structure that promotes success - for themselves, their teams, and the company.
Essentially, they need the ability to identify, build, evolve, and nurture the teams that they want AND need.
LEADERSHIP COUNSEL AND DEVELOPMENT.
MEANINGFUL, CONSTRUCTIVE FEEDBACK.
OPTIMIZING TEAMS AND TEAMWORK.
pro-voke will help your leaders define their signature strengths and their leadership gaps - identified by their colleagues, their teams, and the leaders who support their success through:
• the co-creation of intentional development plans
• formal and informal 360-degree feedback methods
• organization-wide talent and succession planning design and oversight
• individual and high-potential career pathing processes
• constructive interventions for leaders with developmental edges
Is your culture a competitive advantage? Every organization has one - whether intentionally created or not. What formal and informal ways of working well (or not so well) prevail?
Are espoused values understood and embraced all over the company? How many promises made during recruitment are kept well beyond the interviews and orientations? Does your cultural identity match your brand? How does your desired culture translate across multiple departments and multiple geographies?
What do people who work with you say about their experience? What do they tell their friends about the organization at weekend barbecues? Why do they stay with you? Do they stay with you?
CULTURAL CLARITY AND COMPETENCE.
REINFORCING TOOLS THAT FEED AND FUEL.
pro-voke surfaces the current culture, allows you to acknowledge it, and provides effective solutions for moving it forward by:
• conducting organizational scans that clearly identify the “as-is” and “to-be” work environments
• designing and tailoring “cultural dashboards” with performance indicators and simple gauges that set expectations and measure ongoing success
• providing key themes and activation plans that grow and sustain the health of a desired company climate.
pro-voke has a way of simplifying and synthesizing complex issues without ever “dumbing them down” - in fact, it is some of the smartest, most thoughtful work I’ve ever experienced. With a broad skillset grounded in business practices and organizational understanding, pro-voke’s creative balance of science and storytelling - peppered with just the right amount of humour - accelerated my team’s ideas into measurable actions.
President & CEO
pro-voke’s level of strategic thinking, insight, and candor has helped me raise my game and has transformed my approach to business. It’s almost intoxicating how impactful and meaningful I’ve found their work. I’ve been extremely impressed by their level of preparation, reflection, and follow-up – they’re as invested in my success as I am. As a result of working with pro-voke, my team and I are having more transparent conversations and our interactions are significantly more meaningful and productive.
Chief Marketing Officer
pro-voke listens intently and acts as a thinking partner to help us crystallize our objectives – then delivers a solution that we would have never thought of ourselves but absolutely fits our culture. They never feel like an outsider. They are on the journey with us and never disappoint.
Chief Culture Officer
United Way Worldwide
Sometimes leaders have lonely moments when they carry the weight of their organizations on their backs. pro-voke excels at being able to listen, ask insightful questions, and assist in carving out paths toward real solutions. Most importantly, pro-voke quickly helps individual leaders define their signature strengths and then leverage them with confidence and courage.
Hannaford Bros. Co.
When you hire a consultant, sometimes it’s to tell you what you already know, sometimes it’s to go faster, and sometimes it’s because you don’t have the expertise. A different approach is to find a true partner to consider what you have never thought about, or to reframe “age old” unresolved issues in a way that makes them newly surmountable. In a world with so many choices, pro-voke artfully and unapologetically knows how to help you stand out.
Rexall Pharmacy Group
we are relevant and we are present - always.
we value a company’s climate, terrain, color, space,
they all matter.
we are candid.
cheers. we love rolling up our sleeves, having skin in the game with you, and being part of celebrating your achievements and your success.
we know your time is valuable. we know what we can bring, and what we can’t. we won’t simply tell you stuff you want to hear. respectfully, we will challenge and stretch and...provoke.
we take nothing for granted. we are appreciative in our approach and we act on purpose. we are gritty and grateful.
[founder + ceo]
[PARTNER + CHIEF CREATIVE OFFICER]
[PARTNER + CHIEF INSIGHTS OFFICER]
[FOUNDER + CEO]
With experience as an executive leading organizational change globally inside large companies for more than 20 years, Steve gets to exercise what has been a long time passion and apply it as the chief executive officer of pro-voke.
At it’s core, Steve is pro-voke. Not in terms of our company, but as what has been his most leveraged signature strength – pushing, synthesizing and revealing to provide clarity and impetus for action.
He is masterful in helping leaders and organizations, large or small, uncover what they have always known, but couldn’t see clearly, didn’t want to acknowledge or couldn’t find a constructive approach towards their desired outcomes.
[PARTNER + CHIEF CREATIVE OFFICER]
As pro-voke’s chief creative officer, Mike is responsible for championing the inventiveness and ingenuity of our work - stretching the boundaries of innovation and creative thinking, all the while keeping it oriented toward new and desired results.
With an artist’s point of view and a business sensibility, Mike deftly walks the tightrope between the practical and the possible. He writes, designs, and thinks with intelligent abandon.
Having served in leadership roles in organizational development and strategic education systems, Mike takes an intentional, adult learning approach in leveraging people to achieve success.
[PARTNER + CHIEF INSIGHTS OFFICER]
His extensive experience in the human capital that builds strong companies represents one key element that Brad brings to pro-voke. As former President of Hannaford, a 25 year career at Delhaize America/Hannaford provided him with in-depth insight and accountability for practically every aspect of retail, business operations, and strategy.
Brad’s executive-level focus on leveraging leadership to achieve results is widely recognized. Having championed all HR functions for more than 100,000 associates, different geographies, and company brands, he understands the power of people.
Brad understands the power of provoking in subtle ways-- sometimes from the field and sometimes from the sidelines. He coaches, reflects, listens, and encourages people to take the right action to improve themselves, their teams, and their businesses.
Formerly the Director of Organizational Development for Hannaford Supermarkets in the Northeast, Betsy fuels pro-voke’s engine for managing through transitions, team development, and talent planning.
She’s an expert meeting designer/facilitator, working with groups of all sizes to move them forward to achieve their goals. Her superpower lies in working one-to-one and with small teams to lift up performance levels, leadership presence, and professional impact. She stretches peoples’ thinking, handling difficult conversations with candor and humanity, ultimately providing leaders with the clarity and direction they need to move forward.
Betsy knows how to surface the “undiscussable” topics that can hinder peak performance with empathy and insight.
With a background in learning systems and design, Joe Wise creates and implements a wide range of interventions relative to strategic change management and leadership development.
Whether in a corporate setting, on the ballfield, or traveling throughout the world, Joe has an unsurpassed ability to build relationships. He’s a talented listener, translator of ideas, and synthesizer of best thinking. Joe brings a hearty, healthy sense of competition and achievement to his work, effectively stretching the limits of individual and team performance.
Innovation comes naturally to Joe. He applies a natural curiosity and sense of exploration to the programs he designs, balanced with a strong discipline and a business focus. In short, he knows how to get a group to discuss the right things, debate the right things…then make the right calls.
PRO-VOKE SOMETHING NOT YET SAID.
PRO-VOKE SOMETHING NOT YET SEEN.